Terms & Conditions

THE BORING (IMPORTANT STUFF)

 

TERMS AND CONDITIONS


INTRODUCTION 

The Terms and Conditions (“Terms”) outlined on this page apply if you use our website (“Sites”) and/or purchase products ("Service") from DMC Ventures Ltd t/a Stylus Vinyl. Any new features or tools which are added to our sites shall also be subject to the Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of our Sites and Services following the posting of any changes constitutes acceptance of those changes. The term ‘DMC Ventures Ltd’ or 'Stylus Vinyl' or ‘us’ or ‘we’ or 'our' refers to the owner of the website whose registered office is Flat 2, 2 Worcester Rd, Malvern WR14 4QW; our company registration number is 09406217 in England & Wales; our VAT number is 234134245. The term ‘you’ refers to the user or viewer of our website.

GENERAL

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of our Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. A breach or violation of any of the Terms will result in an immediate termination of your Services and potential pursuit of legal action where appropriate.

Your access to and use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you accept the following terms and conditions, without limitation or qualification.

Unless otherwise stated, the contents of this site including, but not limited to, the text and images contained herein and their arrangement are the property of DMC Ventures Ltd t/a Stylus Vinyl. All trademarks used or referred to in this website are the property of their respective owners.

Nothing contained in this site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest of DMC Ventures Ltd t/a Stylus Vinyl or any third party. This site and the content provided in this site, including, but not limited to, graphic images, audio, video, html code, buttons, and text, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of DMC Ventures Ltd t/a Stylus Vinyl, except that you may download, display, and print one copy of the materials on any single computer solely for your personal, non-commercial use, provided that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices.

The information provided on this site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and DMC Ventures Ltd t/a Stylus Vinyl. Links on this site may lead to services or sites not operated by DMC Ventures Ltd t/a Stylus Vinyl. No judgement or warranty is made with respect to such other services or sites and DMC Ventures Ltd t/a Stylus Vinyl takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.

This site and its contents are provided "as is" and DMC Ventures Ltd t/a Stylus Vinyl makes no representation or warranty of any kind with respect to this site or any site or service accessible through this site. DMC Ventures Ltd t/a Stylus Vinyl expressly disclaims all express and implied warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In no event will DMC Ventures Ltd t/a Stylus Vinyl be liable to any party for any direct, indirect, incidental, special, exemplary, consequential, or other damages (including, but not limited to, lost profits, business interruption, loss of programs or data) without regard to the form of action and whether in contract, tort, negligence, strict liability, or otherwise, arising out of or in connection with this site, any content on or accessed through this site or any site service linked to, or any copying, displaying, or use thereof.

DMC Ventures Ltd t/a Stylus Vinyl does not warrant that functions contained in the content of this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs.

You are responsible for complying with the laws of the jurisdiction from which you are accessing this site and you agree that you will not access or use the information on this site in violation of such laws. Unless expressly stated otherwise herein, any information submitted by you through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so.


AGE RESTRICTIONS

Pursuant to the Licensing Act 2003 and Licensing Scotland Act 2005, it is an offence for any person under the age of 18 to buy, or attempt to buy intoxicating liquor, or for any person over the age of 18 to buy intoxicating liquor on behalf of any person under the age of 18. We are committed to upholding both legal and social obligations as a retailer of intoxicating liquor. The company has control checks throughout the purchase and distribution process, including the requirement that credit card details are provided at checkout. During any part of the process, if there is any doubt of the legal age of recipient, we reserve the right to request proof of identity and proof of age. The valid forms of identification which we accept are: Passport, Photographic Driving Licence or PASS approved I.D. card. A Challenge 25 policy shall be adopted at the company premises and we will request that all partnering companies operating on our behalf (e.g. couriers) to do the same. In accordance with this policy, anybody who appears to be under the age of 25 shall be asked to provide evidence of proof of age. If proof is not provided or if there is any doubt about the I.D., the sale or delivery of alcohol shall be refused. Alcohol can only be purchased through our website. When making a purchase of alcohol from DMC Ventures Ltd t/a Stylus Vinyl you are accepting these Terms & Conditions and you agree to provide us truthful and accurate information.

PAYMENT DETAILS

All payments made on our Sites are taken and managed by our payment processor Stripe. By providing your credit card details you are confirming that you are either the card holder, or that you have permission from the card holder, and that you are of legal age to purchase our Services. We reserve the right to contact your card issuer for the purposes of carrying out security and/or age verification checks.

SUBSCRIPTION RENEWAL

At checkout there is an option to set up a subscription as a gift that does not auto-renew. When you purchase a subscription which has been set up to auto-renew you are authorising us to re-bill and take payment from the card provided on your renewal date. All subscriptions renew for the same period as the initial subscription. For example, at the end of a 3-Month subscription you will be auto renewed for another 3-Month subscription. You can change your subscription type or cancel a subscription by logging into your account and visiting the ‘My Account’ section of the website or by contacting us at team@stylusvinyl.com. To avoid renewal, you will need to change or cancel your subscription by midnight on the last day of the month prior to the renewal date. For example, if you do not wish to receive or pay for a subscription in October and your renewal date is the 15th of October, then you will need to have made the changes to your account by the 14th of October.

We reserve the right to cancel any orders we cannot fulfill for any reason. If your order is cancelled we will contact you to explain why and refund any money you have paid us for that order.

DELIVERIES

We currently deliver to the United Kingdom and a select number of countries within Europe. Shipping charges are calculated and added to your order at checkout depending on the shipping address that was provided. In accordance with our Age Verification policy, we cannot leave packages unattended (i.e. in a 'safe place'), so our couriers have been asked to deliver to a person at least 18 years of age and to require a signature upon delivery. As most deliveries will occur between 9am and 6pm Monday to Friday, we suggest that you set your shipping address to your place of employment if possible. Otherwise you will need to ensure that someone is at home or specify a neighbour, also at least 18 years of age, who will be able to receive the delivery for you.

Our couriers will typically attempt re-delivery several times and will contact you with various options for arranging re-delivery. If you fail to arrange a delivery with the courier and the package comes back to us, we will attempt one more delivery of your package the following month assuming you are due another box. In all other scenarios, you will be required to pay for the additional shipping charge to re-send your package.

If your order goes missing, between dispatch and delivery, or if your order arrives but is damaged, you must contact us within 3 days at team@stylusvinyl.com, including provision of photographic evidence of the damage where applicable, so that we can work with our suppliers to obtain and send you a replacement for the damaged goods as soon as possible. If for some reason we are unable to send replacement goods, we will issue you a refund.

PRIVACY POLICY

At DMC Ventures Ltd t/a Stylus Vinyl, we take your online privacy very seriously. Any information you provide on this site, or any data that we collect as a result of your use of the site, remains confidential.

WEBSITE TRAFFIC

We reserve the right to collect non-personally identifiable information about our users primarily to analyse our traffic patterns and to personalise our service for individuals or groups of users. In this statement, we explain all of the ways in which we collect data on our users, and how we use that data.

We use information collected in log files to analyse the way our site is used, to administer the site, and gather information for aggregate use. We make no effort to identify IP addresses with individual users. We do not share this information with our clients, partners, or anyone else. We use "Analytical Cookies" on our site.

What is a Cookie

A cookie is a text file which a website installs on a user’s computer.  Each time the user views a page on the website after a cookie has been installed, the website will recognise the user.

Cookies can be used to remember a user’s preferences, to keep track of which pages they’ve visited, or in some cases, to store personal information about them.

You can disable cookies for this website or for all websites but it might impact the function of some websites.  You can find instructions on how to change your cookie settings at this website: http://www.aboutcookies.org/

Analytical cookies

This site uses a service called Google Analytics, which makes use of cookies to generate statistical and other information about how people use the website. The cookies required by this service are placed on your machine by Google. Although other sites you visit may also use Google Analytics, the information we gather is not linked to the information gathered on any other site.

We use the information we gather to identify and fix problems on the site as well as to offer more of the types of content that prove to be popular. The information Google Analytics collects is anonymous.  It includes information on how you found this site, which pages you looked at whilst you were here and for how long, what time of day your visit was, whether you have visited the site before and what area of the world you are in.

Although we have access to this information, we do not store it.  The information is stored by Google. Google’s privacy policy is available here: http://www.google.com/analytics/learn/privacy.html

Further information on our use of Google Analytics and assistance in disabling these Cookies can be found here: http://cookiestatement.eu/

PROVISION OF PRODUCTS AND SERVICES

When you purchase a product or service from Stylus you are required to register for an account with us for which we collect personal information about you to enable us to process and deliver your order. This includes data required to carry out potential age verification where required. By registering on our website, you consent to us maintaining, recording, holding and using the personal data we collect about you where it is reasonable for us to do so in the course of business.

In addition the information provided is used to not only deliver but also continually improve our service to you. This information may also be used to send offers and information which we feel will be of interest to you because they are similar to those in which you have expressed interest in the past. If you would prefer not to receive marketing or other types of e-mails please contact us at team@stylusvinyl.com to opt-out.

If you opt-out of marketing emails from us, you will only be contacted by us regarding service issues including, but not exclusively, order confirmation and delivery confirmation, monthly “What’s in the Box” emails, significant changes to terms and conditions and other non-marketing e-mails.

Any information that you give us will never be given or sold to any other organisation under any circumstance without your express permission except to (1) our online payment provider in connection with processing your order, (2) couriers and other subcontractors for the purpose of fulfilling your order and (3) our website and software partners for the purposes of managing and maintaining our Sites. All partner organisations are under strict obligation to keep your personal information private.

In some cases your data is not stored by us but is instead held securely by one of our partners (e.g. all credit card details provided via the website are held by our payment processor Stripe). The list of partners are below along with the links to their privacy policies:

Microsoft


Google


Cratejoy


Stripe


Sumo


Mailchimp


SurveyMonkey

 

DHL


Parcelforce


Royal Mail